MAKE A RETURN

We would like to inform kind customers that if for any reason you are not satisfied with your purchase, you can make a return within 14 calendar days of receipt.

MAKE A RETURN

Click on the button and follow the instructions to complete the return process.

Once your request has been confirmed, you will receive an automatic confirmation email containing:

•⁠ ⁠The Return Code associated with your order

•⁠ ⁠The Return Label to attach to the package

Return procedure:

1.⁠ ⁠Apply the Return Label to the outside of the package.

2.⁠ ⁠Insert the completed Return Form inside.

3.⁠ ⁠Book the collection of the package with DHL Express via the link provided in the confirmation email.

Note: the refund amount is indicative and will be subject to verification by our administrative office.